ETRM Development Supervisor

Req ID: 407996 

SUMMARY: We are seeking a highly motivated and experienced RightAngle Development Supervisor to lead our team of developers in designing and implementing efficient software solutions. As a RightAngle Development Supervisor, you will be responsible for managing the development team and ensuring the successful delivery of high-quality software solutions that meet business requirements. This candidate will take ownership of production support, small enhancements, and medium to large-scale projects from a technical perspective, managing both in-house developed solutions and data interfaces with other Love’s Enterprise Trade and Risk Management (ETRM) systems.

MAJOR RESPONSIBILITIES:

• Lead and manage a team of RightAngle developers for critical solutions design, development, testing, and maintenance with little to no oversight.
• Oversee software development life cycle, including requirements gathering, change management, deployment, and maintenance.
• Clearly identify project purpose, scope, deliverables, benefits, priority, stakeholders, and success criteria.
• Manage project scope, timelines, and deliverables to ensure on-time, within budget delivery.
• Develop and implement best practices and processes to deliver high-quality software solutions.
• Ensure software solutions are scalable, maintainable, and adhere to industry standards of functionality, performance, data governance.
• Collaborate with sponsors, stakeholders, cross-functional teams, subject matter experts, and project managers to ensure software solutions meet business needs.
• Participate in peer reviews of developers’ work product, offering mentorship and guidance as needed.
• Extract, analyze, and serve in an advisory capacity on business requirements from a technical perspective.
• Utilize project management skills, including planning, organizing, and managing technical resources.
• Effectively communicate team results and progress to stakeholders, senior leaders, and partners.
• Collect and review feedback regularly to refine technical team processes, automating them when applicable.
• Create and maintain knowledge base of RightAngle support documentation.
• Monitor individual and team effectiveness, encouraging collaboration/cross-training.
• Provide regular feedback, coaching, and training to maintain development team performance.
• Serve as expert and representative for the Love’s Family of Companies in external-facing RightAngle special interest group (SIG), driving the direction and function of the ETRM platform.
• Collaborate with external vendor/RightAngle support teams, identifying, documenting, logging, prioritizing, and implementing solutions to defects.

EDUCATION AND EXPERIENCE:

• Education: Bachelor’s degree in computer science, management information systems, or equivalent experience or certifications
• Experience:
  • 7+ years of SQL Server development and design
  • 7+ years of Microsoft Visual Studio .NET (C# preferred)
  • 5+ years of experience with an ETRM system (RightAngle preferred)
  • 5+ years of experience working with source control and source code repositories, such as Git, Team Foundation Server, Azure DevOps
  • 3+ years leading a development team
  • Experience with SSIS and SSRS
  • Experience configuring MS Teams, Azure DevOps
  • Experience with waterfall, Agile, Scrum, or Kanban

SKILLS AND PHYSICAL DEMANDS:

• Skills
  • Direct experience with an ETRM application
  • Working knowledge of .NET development, Microsoft SQL Server database, system integration, database design, data warehousing techniques
  • Expert level user in Microsoft Office applications
  • Familiarity with Git, TFS
  • Excellent verbal and written communication skills, analytical aptitude, business acumen, client focus, problem solving skills and technical initiative are required.
  • Ability to manage numerous competing demands in a high-stress environment.
  • Ability to manage 200+ emails per day.
  • Strong customer service mindset.
  • Excellent team player.
  • Drive to be an impactful leader in the Love’s IT organization.
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 25 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.

Job Function(s): Information Technology 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert