ERP Business Systems Analyst II - SAP SD/OTC - Houston, TX

Req ID: 407660 

BASIC PURPOSE: Responsibility for the optimization of systems and processes throughout their lifecycles from Analysis thru Design, Implementation, Execution, and Innovation.

MAJOR RESPONSIBILITIES:

• Drive implementation and improvement projects including a full-cycle implementation SD Quote to Cash,
• Understand integration points between SD, MM, FICO, and other SAP modules and partner solutions
• Quickly understand business needs and translate that understanding into a form that leads to the creation and/or composition of better solutions
• Responsibility for the configuration and ownership of the Love’s implementation for their functional area – SD and working knowledge of cross modules that integrate with SD
• Elicit, communicate, and manage internal and external customer requirements
• Analyze and document as-is and to be processes, system interfaces
• Provide input to establishing process performance measurement system to be able to constantly control and report end-to-end process performance
• Contribute to and maintain best practice process management approach for Business and IT
• Provide expertise in change management, process management and project management
• Contribute to the development of process standards and evaluation of tools as needed
• Understand and ensure that quality standards are met
• Oversee development and maintenance of documentation (test scripts, specs, etc.) in Solution Manager or other similar platforms
• Understand the supported line of business from end-to-end and its impact on other business areas
• Understand and follow project life cycle and solution development life cycle methodology
• Knows help desk procedures
• Understands business/IT Integration principles
• Creates functional specifications and delivers them to developers/engineers when unable to handle changes with configuration
• Performs unit testing and integration testing of software changes
• Communicates process and system changes to continuous education team
• Coordinates new SAP releases with business process owners, super users, and basis team
• Troubleshoot configuration problems, research OSS notes, creates OSS notes, works issues/bugs and corrections through implementation
• Perform updates to training tools and knowledge warehouse documentation and materials as needed
• Assists in development
• Monitors metrics around SAP Tier 1 support
• Other duties assigned as needed

EDUCATION AND EXPERIENCE:

• Education:
  • Bachelor’s Degree required
• Experience Required:
  • Minimum 3-5 years directly related experience designing, implementing, and supporting SAP SD and Related Processes with a focus on Order to Cash and hands on configuration experience.
• Working knowledge of SD, MM, FI processes, Master Data, as well as integrating with external POS systems preferred.
• Must be eligible to work in the US without sponsorship

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Experience with Agile methodology
  • Knowledge of SAP ECC 6.0
  • Knowledge of application design and integration and workflow/process automation
  • Strong Problem assessment/analytical skills
  • Ability to debug in SAP and read code and work directly with technical and/or integration teams
  • Capable of thinking of the big picture and sorting through an ambiguous environment
  • Ability to work within resource and time constraints
  • Ability to manage 200+ emails per day
  • Ability to manage numerous competing demands in an extremely high stress environment
  • Excellent verbal and written communication skills
  • Knowledge of Suite of Tools
  • Knowledge of Winshuttle or LSMW
  • Travel up to 25%
• Typical Physical Demands:
  • Requires prolonged sitting, some bending and stooping
  • Occasional lifting up to 25 pounds
  • Manual dexterity sufficient to operate a computer keyboard and calculator
  • Requires normal range of hearing and vision

Job Function(s): Information Technology 

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert