Senior Business Analyst

Req ID: 315281

BASIC PURPOSE: Perform business analysis activities for the Back Office, Finance & Accounting technology areas, including requirements elicitation, tracking, clarification and communication, specification writing and validation of solutions.  This position will focus on applications and integrations to run Back Office and will include testing of solutions to verify requirements are met and working with developers to resolve issues and support once solutions are in production.  

MAJOR RESPONSIBILITIES:

• Analyze and document as-is and to-be processes, data and systems utilizing appropriate diagramming and documentation methodologies
• Elicit, communicate and manage requirements
• Working knowledge of business areas supported to help identify system solutions
• Understand integration points between internal and external systems relevant to Back Office, Finance & Accounting technologies (Mobile, Web, Client Server applications)
• Experience and understanding of Agile, Scrum.
• Understand and ensure that quality standards are met relevant to documentation and solution delivery – complete solution specifications and integration mapping documents
• Creation and execution of test plans and scripts in support of solution delivery
• Perform root cause analysis of issues and recommend resolutions
• Provide expertise in change management, process management and project management
• Good understanding of API,SFTP and proficiency in SQL.
• Contribute to the development of process standards and evaluation of tools as needed
• Perform feasibility studies/solution reviews
• Work with senior team members and business leads to prioritize work
• Provide guidance to associate, level 1 and level 2 business analysts as a coach and mentor, in addition to task assignment and evaluation when appropriate
• Clearly communicate work status to business leads, manager, and other stakeholders
• Work on project delivery and support once solutions are in production
• Working knowledge of business areas supported to serve as an advisor in business systems and process oriented solutions
• Collaborate with other IT and business resources to understand issues, plan work and deliver solutions.  Expected collaboration includes but is not limited to the following teams:  SAP FTM, SAP Sales & Distribution, SAP Procurement, SAP HR/SuccessFactors, Network, Active Directory, SFTP and Sharepoint
• Other duties assigned as needed

EDUCATION AND EXPERIENCE: 

• Education: 
  • Bachelor’s Degree required
  •  Business Analysis Certification preferred
• Experience: 
  • 8+ years directly related experience in an analyst capacity working in an analyst capacity designing and implementing IT solutions on various platforms
  • Diagramming techniques including entity relationship diagrams, state transition diagrams, activity diagrams, process flow diagrams, data flow diagrams, architecture diagrams
  • Knowledge of accounting/finance practices
• Must be eligible to work in the US without sponsorship

SKILLS AND PHYSICAL DEMANDS:

• Skills: 
  • Knowledge of various integration protocols to consume and transmit data internally and with external companies
  • Critical thinking and root cause analysis
  • Facilitation and communication skills, including ability to communicate according to audience
  • Ability to be flexible in an ambiguous environment
  • Ability to work within resource and time constraints
  • Ability to manage 200+ emails per day
  • Ability to proficiently execute job responsibilities independently on numerous assignments of critical nature
  • Excellent verbal and written communication skills
  • Proficiency with Scrum & Agile.
  • Scrum master preferred.
  • Knowledge of Microsoft Suite of tools, including: Office, Visio, Excel, Project
• Typical Physical Demands: 
  • Requires prolonged sitting, some bending and stooping
  • Occasional lifting up to 25 pounds
  • Manual dexterity sufficient to operate a computer keyboard and calculator
  • Requires normal range of hearing and vision

Job Function(s): Information Technology

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:

• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert